Yes, Lord Glazing is a FENSA registered company. This means all our window and door installations are self-certified for compliance with building regulations, saving you the cost and delay of a separate building control inspection. FENSA registration is your guarantee that work meets current thermal performance and safety standards.

Every Lord Glazing engineer is fully qualified, holding relevant NVQ and City & Guilds certifications. We carry comprehensive public liability insurance and employers liability insurance. All our team members are DBS checked for your peace of mind when working in your home or business.

Yes, you have the legal right to choose your own glazier for insurance work rather than using the insurer's preferred contractor. Many customers choose Lord Glazing for faster response, higher quality work and a smoother claims process. Simply tell your insurer that you wish to use your own contractor and provide our details.

Yes, we offer several options for improving sash window performance. We can install slim-profile double glazed units into your existing sash frames, fit secondary glazing on the inside, or supply new double glazed sash windows that replicate the original design. The best approach depends on the condition of your existing windows and any conservation area restrictions.

Absolutely. We supply and install frameless and framed glass partition systems for offices throughout London. Our partitions are available in single and double glazed options with acoustic ratings up to 45dB. We can include integral blinds, manifestation graphics and door hardware. Most office partition projects can be completed with minimal disruption to your working day.

In many cases, yes. Our emergency vans carry a stock of common glass sizes and types for immediate fitting. For less common glass specifications, such as specific sealed units or patterned glass, we may need to board up temporarily and return with the correct glass, usually within 24 to 48 hours.

For insurance-covered work, you often do not need to pay anything upfront as we bill the insurer directly. For non-insurance emergency work, we ask for payment upon completion. We accept all major debit and credit cards on site. We always provide a clear price before starting any work so there are no surprises.

In most cases, replacing windows does not require planning permission as it falls under permitted development rights. However, if your property is in a conservation area, is a listed building, or the windows face a highway, you may need approval. Lord Glazing can advise on your specific situation and help with applications if needed.

No, Lord Glazing does not charge a callout fee for emergency glazing work anywhere in London. You only pay for the materials and labour required to complete the repair. For non-emergency work, our free survey and quote service means you know exactly what the job will cost before you commit.

Yes, Lord Glazing has extensive experience with large-scale commercial glazing projects across London. We work with main contractors, architects and building managers on projects ranging from office fit-outs to complete curtain walling installations. Our dedicated commercial team provides full project management from survey to handover.

Yes, we offer flexible finance options for larger projects such as full window replacements, conservatories and commercial glazing. Interest-free finance is available on selected products over 12 months, and longer-term plans are available subject to credit approval. Ask us for details when you receive your quote.

Yes, we provide free, no-obligation quotes for all glazing work. For most projects we will arrange a convenient time to visit your property, take measurements and discuss your requirements. You will receive a detailed written quote, usually within 24 hours of our visit.

Yes, we offer ongoing maintenance contracts for commercial glazing including automatic doors, shopfronts and curtain walling. Regular maintenance extends the life of your glazing, ensures continued compliance with safety regulations and helps prevent costly breakdowns. We offer flexible contract terms tailored to your requirements.

Yes, our emergency glazing service operates 24 hours a day, 7 days a week, 365 days a year, including all weekends and bank holidays. There is no additional charge for out-of-hours emergency callouts. Our non-emergency services are available Monday to Saturday.

Yes, Lord Glazing works with all major UK insurance companies and many specialist insurers. We handle the entire claims process including providing quotes, photographic evidence, crime reference numbers and direct invoicing. Our experienced claims team ensures a smooth, hassle-free process from start to finish.

Our average emergency response time across London is 30 minutes. Central London response times are typically around 20 minutes. We have emergency glaziers based across North, South, East and West London to ensure the fastest possible response wherever you are.

A single window replacement typically takes 1 to 2 hours. A full house of windows (10 to 15 windows) usually takes 2 to 3 days. We always aim to complete each window within the day so your home remains secure overnight. Timescales depend on access, window type and any making-good required.

Glass balustrades start from approximately £180 per linear metre for a frameless system with stainless steel fixings. The cost varies depending on the type of system, glass thickness, handrail options and site access. We recommend a free site survey to provide an accurate quotation for your specific project.

Glass splashbacks start from around £200 for a standard hob-width panel, supplied and installed. Larger runs and L-shaped configurations cost more. The price includes measurement, manufacture in your chosen colour, and professional fitting. We offer a free measure and quote service at your home.

The cost of double glazing in London varies depending on window size, frame material and glass specification. As a guide, a standard uPVC double glazed window starts from around £350 installed. Aluminium and timber frames cost more. We recommend a free survey to get an accurate quote for your specific requirements.

Emergency boarding up starts from just £75 including callout. The exact cost depends on the size of the opening and any additional securing required. We provide a clear price before starting work, and there is never a hidden callout fee. If the work is covered by insurance, we can bill your insurer directly.

Triple glazing offers superior thermal and acoustic performance compared to double glazing. It is particularly worthwhile for north-facing rooms, bedrooms on busy roads, and new-build properties targeting high energy ratings. The additional cost is typically 20 to 30 percent more than double glazing, and the energy savings can make it a worthwhile long-term investment.

Lord Glazing covers all areas of London including North, South, East, West and Central London. We serve residential and commercial customers across every London borough. Our mobile glaziers are strategically based around the city to ensure rapid response times, typically within 20 to 30 minutes.

A new glass shopfront starts from approximately £800 for a small unit. The cost depends on the width of the frontage, type of entrance door, glass specification and any additional features such as signage or security shutters. We provide free surveys and detailed quotations for all commercial shopfront projects.

The fire rating required depends on your building type, location of the glazing and the recommendations of your fire risk assessment. Common requirements are 30-minute or 60-minute integrity-rated glass for internal screens and doors. We work with your fire risk assessor and building control to specify the correct rating for each location.

All Lord Glazing installations come with a comprehensive guarantee. Windows and doors carry a 10-year manufacturer guarantee and our workmanship is guaranteed for the same period. Sealed double glazed units are guaranteed against misting for 10 years. Emergency repairs are guaranteed for 12 months.

If your policy excess is higher than the cost of the repair, it may not be worth making a claim. Lord Glazing provides competitive direct pricing so you can compare the cost against your excess and make an informed decision. We are happy to provide a quote before you decide whether to claim.

First, keep people and pets away from the broken glass for safety. If you can do so safely, carefully pick up large pieces and place them in a cardboard box. Do not attempt to remove glass from the frame. Call Lord Glazing immediately on our emergency number and we will be with you as quickly as possible to make your property safe and secure.

The best frame material depends on your property type, aesthetic preference, budget and maintenance appetite. For period properties, timber or timber-effect uPVC often works best. For modern homes, aluminium gives a sleek contemporary look. For the best value and lowest maintenance, uPVC is hard to beat. We are happy to discuss options during a free consultation.

uPVC is the most affordable and low-maintenance option, ideal for most homes. Aluminium offers slimmer frames, a more contemporary look and excellent durability, making it popular for modern properties. Timber is the traditional choice, offering natural beauty and excellent insulation, but requires more maintenance. We can help you choose the best material for your property and budget.

Whether a glazing claim affects your premium depends on your individual insurance policy and claims history. Many insurers do not increase premiums for a single glazing claim, especially for accidental damage. We recommend checking with your insurer before making a claim if you are concerned about this.